Terms & Conditions

Last Updated: 10-3-2026

Welcome to Nomkh. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Nomkh is an online retailer offering genuine branded products sourced from trusted UK wholesalers, distributors and suppliers.

Throughout these Terms, “Nomkh”, “we”, “our” and “us” refer to Nomkh.

“Customer”, “you” and “your” refer to the person using this website or purchasing products from us.

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • The information you provide is accurate and complete.
  • You agree to comply with these Terms & Conditions.

3. Products

We make every effort to ensure that product descriptions, specifications, images and pricing are accurate.

However:

  • Colours may vary depending on your device.
  • Packaging may occasionally differ from product images due to manufacturer updates.
  • Manufacturers may change product specifications without notice.

All products remain subject to availability.

4. Pricing

All prices shown are in Pounds Sterling (£).

Prices may include or exclude VAT depending on the product and applicable legislation. Where VAT applies it will be shown during checkout.

We reserve the right to change prices without prior notice.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel any order.
  • Refuse service.
  • Limit purchase quantities.
  • Cancel orders where pricing or stock errors occur.

You will receive an email confirming your order once accepted.

6. Payment

We accept secure online payments using the payment methods displayed during checkout.

Orders will only be dispatched once payment has been successfully authorised.

7. Delivery

We aim to dispatch orders promptly.

Delivery times are estimates only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Circumstances outside our reasonable control

Risk passes to you once your order has been delivered to the delivery address provided.

8. Returns

If you change your mind, you may return eligible products within the period required under UK consumer law, provided they are:

  • Unused
  • In their original condition
  • In their original packaging
  • Complete with all accessories

Certain items cannot be returned for hygiene, health or safety reasons once opened unless faulty.

Please contact our customer service team before returning any item.

9. Faulty or Damaged Products

If your item arrives damaged, faulty or incorrect, please notify us as soon as reasonably possible after delivery.

Where appropriate, we will arrange a replacement, repair or refund in accordance with your statutory rights.

10. Product Warranty

Some products include a manufacturer’s warranty.

Warranty terms are provided by the manufacturer and may differ between products.

11. Promotions & Discount Codes

Promotional offers:

  • Cannot normally be combined unless stated.
  • Have expiry dates.
  • May be withdrawn at any time.
  • Have no cash value.

We reserve the right to cancel promotions where misuse is suspected.

12. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Design
  • Text
  • Layout

is owned by or licensed to Nomkh and may not be copied or reproduced without written permission.

13. Limitation of Liability

Nothing within these Terms excludes liability that cannot legally be excluded under UK law.

To the fullest extent permitted by law, Nomkh shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of products.

14. Website Availability

While we aim to keep our website available at all times, we do not guarantee uninterrupted access.

We may suspend or modify the website without notice for maintenance or operational reasons.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website you consent to the collection and processing of your information as described within that policy.

16. Fraud Prevention

We reserve the right to:

  • Carry out identity verification.
  • Cancel suspicious orders.
  • Refuse transactions suspected of fraud.
  • Report fraudulent activity to relevant authorities.

17. Force Majeure

We shall not be responsible for delays or failure to fulfil our obligations where caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruption, government restrictions or courier delays.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page.

Continued use of our website constitutes acceptance of any updated Terms.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Nomkh

Website: https://www.nomkh.com

Email: support@nomkh.com

Customer Support: Monday–Friday